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NEGOTIATING for results

Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organization can take action on.


2 days

What’s Included:

  • Instruction by an expert facilitator
  • Small, interactive classes
  • Specialized manual and course materials
  • Personalized certificate of completion
  • Understand the wisdom inherent in encouraging conversational leadership
  • Describe the four I’s of conversational leadership
  • Apply the principles of conversational leadership to improve results
  • Organize a simple World Café as an example of conversational leadership
  1. Know their personal profile and develop an action to counter any weaknesses
  2. Inspire and motivate employees to increase work performance
  3. Manage employee performance fairly
  4. Coach staff using techniques for skills development
  5. Counsel staff to improve poor performance
  6. Delegate effectively using practical techniques and workable formats
  7. Prepare road map to empower staff
  8. Communicate clearly to get work done
  9. Use humor at work to liven the workplace
  10. Manage, reduce conflict through usage of structured steps & participatory
  11. Discipline employees fairly and reduce disciplinary problems
  12. Create a positive work environment