BALANCED scorecard basics
Over the past several decades, organizations have come to realize that success cannot only be measured in dollars and cents. Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth.
It only makes sense, then, that we need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard!
This tool and its related components will help your organization identify, document, plan, and execute a balanced strategic mission. It will also help your organization evaluate and revise its strategic execution.
- Instruction by an expert facilitator
- Small, interactive classes
- Specialized manual and course materials
- Personalized certificate of completion
- Understanding the balanced scorecard
- The ingredients for success
- Overview of the balanced scorecard process
- Creating a project vision statement
- Understanding organizational mission, vision, and values
- Plans and processes to build
- Building balanced scorecard teams
- Define what the balanced scorecard is and its benefits
- Describe common balanced scorecard pitfalls & how to avoid them
- Determine if the balanced scorecard is right for your organization
- Describe the key elements of the balanced scorecard process
- Identify a strategy map, tactical action plan, and balanced scorecard
- Create a vision statement for the balanced scorecard
- Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard
- Understand what processes support the balanced scorecard